Our Services
Three engagements, each with a clear scope and written output
We do not offer open-ended retainers or software seats. Each of our three services is a bounded advisory engagement with a defined scope, a transparent fee, and a written deliverable your organisation keeps.
Back to HomeOur methodology
How each engagement works
Observe
We spend time with your team before recommending anything — watching how grant reports are drafted, how donor letters are written, how volunteers are onboarded.
Advise & Build
Based on what we observed, we identify where AI drafting can help, set clear boundaries around what it shouldn't do, and build templates calibrated to your specific funders and audience.
Brief & Hand Over
Every engagement ends with a written brief your board can file and reference. Templates belong to your organisation. You are not dependent on us to use them.
What AI does not do in our engagements: It does not select or rank beneficiaries, score donors, or make decisions that require community judgement. It drafts documents for your staff to review, edit, and approve.
Service 01
Operations Listening Visit
From RM 970 · One-week engagement
A short engagement for non-profit and community organisations of any size. We sit with your executive director and one programme lead, observe one regular operating week, and write a brief on where careful AI drafting could ease grant reporting, donor correspondence, and volunteer onboarding paperwork. The work is ROS, LHDN-Charity status, and Sumbangan Mesra Rakyat-aware.
What is included
- One week of observation (in person, Klang Valley and Selangor)
- Review of existing grant report and correspondence workflows
- Written brief: findings, recommended AI use cases, boundaries
- ROS, LHDN, and SMR compliance check woven into brief
- Available in English or Bahasa Malaysia
Process
- 1Initial call to confirm scope and schedule (30 minutes)
- 2On-site observation over five working days
- 3Written brief delivered within five business days of observation end
- 4One follow-up call to discuss findings (included)
Service 02
Reporting & Correspondence Pilot
From RM 1,180 · Four-week supervised pilot
A measured deployment of an AI drafting assist for your team's grant reports, donor letters, and volunteer communications. The system drafts; staff and volunteers always edit. Integration is light-touch (Google Workspace, Microsoft 365). Includes a four-week supervised period, bilingual training, and templates aligned with grant-funder expectations.
What is included
- AI drafting tool setup within your existing Workspace or 365
- Bilingual training session for staff and key volunteers
- Templates for grant reports, donor letters, volunteer onboarding
- Four weeks of supervised use with check-ins
- End-of-pilot brief with usage notes and template refinements
- PDPA data flow review included
Process
- 1Week 1: Setup, tool configuration, training session
- 2Weeks 2–3: Active use with weekly check-in calls
- 3Week 4: Review session, template refinements
- 4End-of-pilot brief delivered and discussed
Service 03
Quarterly Stewardship
From RM 4,560 / year · Ongoing advisory
A monthly advisory engagement for non-profit leaders whose teams already use AI assists. Each quarter we sit with you, sample outputs, audit donor data handling, and write a brief for your board. Includes alignment with PDPA, ROS reporting, and grant-funder compliance, plus a yearly written summary for your annual general meeting.
What is included
- Quarterly half-day review session with your leadership team
- Sample review of AI-assisted documents from the quarter
- Donor data handling audit against PDPA obligations
- Written brief for your board after each quarter
- Template updates as funder requirements change
- Annual written summary for AGM presentation
- ROS and LHDN filing updates noted as they arise
Quarterly cycle
- 1Half-day review visit at your premises
- 2PDPA and compliance check
- 3Board brief drafted and shared within 10 business days
- 4Template updates applied, next quarter scheduled
Decision guide
Which service suits your organisation?
| Feature | Listening Visit | Pilot | Stewardship |
|---|---|---|---|
| On-site observation | |||
| AI tool deployment | — | — | |
| Bilingual staff training | — | — | |
| Grant report templates | — | (ongoing) | |
| PDPA data flow review | — | (quarterly) | |
| Written board brief | (quarterly) | ||
| Annual AGM summary | — | — | |
| Fee (MYR) | RM 970 | RM 1,180 | RM 4,560/yr |
| Best for | Organisations new to AI, wanting an honest assessment first | Organisations ready to start using AI drafting with supervision | Organisations already using AI and wanting ongoing assurance |
Services can be taken independently or in sequence. Many organisations begin with a Listening Visit and proceed from there.
Standards across all services
What we hold to in every engagement
PDPA compliance
Every engagement is designed around Malaysia's Personal Data Protection Act 2010. We advise on data flow and document handling from the start.
Human editorial control
AI drafts are always reviewed and approved by your staff before use. We do not accept or send any document on your behalf.
Written deliverables
Every engagement produces at least one written brief in plain language. We do not conclude an engagement without a document your board can file.
Clear scope limits
We state in every engagement brief what AI will not do — beneficiary decisions, donor scoring, programme assessments. This is not fine print; it is in the main body of every brief.
ROS and funder awareness
We are familiar with the reporting requirements of ROS, LHDN Charity status, Sumbangan Mesra Rakyat, and major Malaysian grant-funders. Templates are built with these in mind.
Staff capacity building
Training is designed so that staff can use and adjust templates without ongoing help from us. The goal is organisational independence, not dependency.
Transparent fees
What each service costs
All fees in Malaysian Ringgit (RM). Invoiced per engagement, no bundled commitments.
Listening Visit
RM 970
One-time engagement
- One week observation
- Written operational brief
- One follow-up call
- ROS, LHDN, SMR-aware
Reporting Pilot
RM 1,180
Four-week engagement
- AI tool setup
- Bilingual training
- Grant & donor templates
- PDPA review
- End-of-pilot brief
Quarterly Stewardship
RM 4,560
Annual engagement
- 4 quarterly reviews
- 4 board briefs
- PDPA audits
- Template updates
- Annual AGM summary
Not sure where to begin?
Start with a conversation, not a commitment
Send us a message describing your organisation and we will suggest which engagement, if any, makes sense for where you are now. There is no obligation to proceed beyond the Listening Visit if it turns out AI drafting is not a good fit for your current situation.
Contact Our Team